General Terms and Conditions (GTC) - “Villa Kreisel”
Owner: Torsten Rehwagen, Rippiener Straße 13, 01217 Dresden
1. Arrival / Departure
On the day of arrival, the apartment can be occupied from 4:00 p.m. Earlier arrivals are possible
upon request. Departure must take place no later than 9:30 a.m. on the day of departure. If the
departure time is exceeded by more than 30 minutes, an additional overnight stay will be
charged.
Other arrival and departure times can be agreed individually with the owner. If the guest does not
show up by 10 p.m. on the day of arrival, the contract is considered terminated after a period of
24 hours without notification to the owner. The owner or his representative can then freely
dispose of the property. There will generally not be a (proportionate) refund of the rent due to
early departure.
2. Special requests and additional agreements
are fundamentally possible. They require written confirmation from the owner. Pets are not
allowed.
3. Payment
The rental price must be paid 14 days before arrival. The guest has the option of transferring the
money to the account according to the confirmation letter or can instruct the owner to debit the
amount by providing the credit card number. If the payment deadlines are not met, the owner
can withdraw from the contract. Non-payment is considered a withdrawal and entitles you to re-
rental. Additional costs for WiFi, energy and water, parking space and waste are not charged.
4. Withdrawal
You can withdraw from the contract at any time. The withdrawal must be made in writing. You
can cancel free of charge up to 14 days before arrival. In the event of a later cancellation or non-
arrival, you are obliged to compensate the damage incurred in the amount of 90% of the total
booked amount. The date of receipt of your cancellation message counts. Amounts already paid
will be offset. You can provide a replacement person who will enter into your contract under the
stated conditions. A written notification is sufficient.
5. Obligations of the guest
The guest undertakes to treat the rented items (apartment, inventory and outdoor areas) with
care. If damage to the apartment and/or its inventory occurs during the rental agreement, the
guest is obliged to report this to the owner immediately. Defects and damage discovered upon
arrival must be reported immediately, otherwise the guest will be liable for this damage. A
reasonable period of time must be allowed to rectify damages and defects. Claims arising from
complaints that are not reported immediately on site are excluded. Complaints that are only
received by the owner at the end of the stay or after leaving the apartment are also excluded
from compensation.
In the event of any service disruptions occurring, the guest is obliged to do everything
reasonable within the scope of his legal obligation to help resolve the disruption and to minimize
any damage that may arise.
On the day of departure, the guest must remove personal belongings, dispose of household
waste in the designated containers, and store dishes in the kitchen cupboards, clean and
washed.
6. Data protection
The guest agrees that necessary personal data will be stored, changed and/or deleted as part of
the contract concluded with him. All personal data is treated with absolute confidentiality.
7. Liability
The tender was prepared to the best of our knowledge. We are not liable for any influence on the
rental property due to force majeure, common power and water outages or storms. Likewise, no
liability is assumed if unforeseeable or unavoidable circumstances occur, such as official
orders, sudden construction sites or disruptions caused by natural and local events. However,
the owner is happy to help resolve the problems (as far as possible). The owner is not liable for
the use of the play and sports equipment provided. The guests arrival and departure is his or her
own responsibility and liability. The owner is not liable for personal items in the event of theft or
fire. The guest is fully liable for intentional destruction or damage.
8. Final provisions
Photos and text on the website or in the flyer serve as a realistic description. 100 percent
compliance with the rental property cannot be guaranteed. The owner reserves the right to make
changes to the furnishings (e.g. furniture) provided they are of equal value.
If one or more provisions of these terms and conditions are or become ineffective, this will not
affect the effectiveness of the remaining conditions. The ineffective regulation must be replaced
by an effective one that comes closest to the economic and legal will of the contracting parties.
German law applies. The place of jurisdiction and place of performance is Dresden.
As of: May 2024